If you’ve ever done an internet search for “SAM gov phone number,” you might already know that it can be tricky to track down this number. You can head to the Federal Service Desk website and find both a phone number and a live chat option, but these helpful services aren’t always as helpful as you might think.
The Federal Service Desk website at FSD.gov is the place to go for information about the System for Award Management database. You also can go directly to SAM.gov, although you will not find any phone numbers easily on this website. Although , you will find links to SAM registration user guides and demonstration videos a well as a link to Frequently Asked Questions.
As you may or may not know, SAM registration is free, and in theory, the government provides you with help to see you through the registration process. However, even with the user guides and videos, it still can take more than 20 hours to trudge through the registration process.
When it comes to a SAM.gov phone number, we’ve actually called the number at the Federal Service Desk. After several minutes of listening to a recording, the recorded voice on the phone provided us with a list of topics, the first one of which, was SAM. From there, the recorded voice gave us a list of SAM topics, the last of which was regarding SAM registration for contractors. Once we selected that option, the recorded voice spent about five minutes describing the SAM registration process and at the end, we assumed, we’d have the opportunity to speak with an agent. However, it simply redirected us back to the main menu and we never were able to speak directly with a person who could help us with SAM registration.
From there, we decided to try the Live Chat and Web Form options. For both of these, you have to create an account with the Federal Service Desk. This only takes a couple of minutes, and then you can access Live Chat or fill out a Web Form. Of course, the Federal Service Desk is only available from Monday to Friday from 8 a.m. to 8 p.m. Eastern Time so that can be restrictive, particularly if you planned on completing your applications after work or on the weekend, when you might have time to devote to this process. Occasionally, we’ve also found that the Live Chat option was unavailable from time to time during regular hours.
The government truly does want businesses to apply for contracting jobs and there are plenty of them out there, but the “free” registration process doesn’t account for the time it takes to register. So rather than work your way through a complicated application filled with government-speak, we highly recommend that you consider using a third-party service to complete SAM registration, such as Federal Contractor Registry.
Your time is worth money, and while we do charge for our services, we can take care of all of the intricacies of SAM registration and leave you free to keep running your business. We have years of experience, and will complete your registration as quickly as possible, so that you can start bidding on government contracts.
Think of it like hiring someone to do your taxes. The U.S. tax code is complicated and can take hours to complete, but an accountant can handle the job for you. It’s the same with SAM registration. It’s complicated, but we can do the heavy lifting, and reduce your work and stress.
While it might be tricky getting a hold of someone as FSD.gov or finding a SAM.gov phone number, we have registration specialists standing by at (800) 985-7658 or you can get started by clicking on the green New Registration tab on our homepage. We are happy to complete your SAM registration as well as SAM renewals.