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Refund Policy

 

Refund Policy: FederalContractorRegistry.com offers you a full refund if you cancel your services by 10:00 pm PST, on the same day of your initial transaction. If you cancel after that period but within forty-eight (48) hours from the time you make payment for our Service (Full Refund Period), you will still receive a refund, but minus a fee of $US 50.00 for minor items, such as credit card processing, postage, and other hard costs. If your request for refund is made after the Full Refund Period, you may be subject to a cancellation fee to cover costs associated with the registration service. If you submit documentation to us but cancel within the Full Refund Period, you may be subject to a cancellation fee. The cancellation fee may be up to the full cost of the service fee, depending on the amount of work performed, resources allocated and other associated costs. By submitting payment to FederalContractorRegistry.com, you hereby agree to be bound by this refund policy, in addition to the Terms & Conditions posted on FederalContractorRegistry.com’s website.

All refund requests must be made in writing (email strongly preferred). Refund requests must be submitted by one of the following methods: 1) Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it 2) Postal mail to Federal Contractor Registry, 5940 S. Rainbow Blvd., Las Vegas, NV 89118 3) Fax to 202-568-6401. Email/Fax timestamp or postal postmark must be within Full Refund Period to receive a full refund. Refund requests by phone or voicemail will NOT be accepted.

FederalContractorRegistry.com reserves the sole and exclusive right to choose the refund method, which may take the form of a bank-issued check, money order or an electronic refund back to your credit card. ?If, after payment by credit/debit card and the Full Refund Period, you later dispute the charge(s), unless prohibited by law, you agree not to cancel, revoke, charge back, or dispute any previously entered charge on your credit/debit card.

If you do so, and it is later determined that the charge was properly authorized, you agree to pay all out-of-pocket fees and costs incurred by FederalContractorRegistry.com as a result of the improper cancellation, revocation, charge back, or dispute. If a chargeback is initiated, you also may lose the right to any refund, full or partial, due to the efforts expended on your behalf, including processing and responding to your chargeback request. Moreover, FederalContractorRegistry.com reserves the right to seek civil damages and attorneys’ fees and/or to report any fraudulent activity as warranted.

 

This web page represents a legal document and is the Refund Policy for our website, www.FederalContractorRegistry.com.  It was last updated on April 15, 2012.

 

 

Contact Us

If you have any questions regarding our service, please don't hesitate using the contact us form or by calling us at 1-800-985-7658. Our normal business hours are from 9AM PST to 6pm PST.

 

CONTACT INFORMATION

General Information/New & Prospective Clients:

CALL: 1-800-985-7658, Press 2

 

Customer Service/Existing Clients:

CALL: 1-800-985-7658, Press 3

EMAIL:customerservice@ccrorca.com

 

Send all completed forms to:

FAX: 1-202-568-6401 or

EMAIL:inbound@ccrorca.com

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