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Privacy Policy

The last update to our Privacy Policy was posted on June 24, 2011.  This Privacy Policy governs the privacy terms of our Website, www.FederalContractorRegistry.com, and the Service we provide.  You will see terms in our Privacy Policy that are capitalized.  Unless otherwise specified, these terms have meanings as described in the Definitions section at the end of this Privacy Policy. This Privacy Policy collectively includes use of our Website, Service, and corresponding Content.  When we refer to FederalContractorRegistry.com in this Privacy Policy, we mean the use of any or all of our Website, Service, and Content.

 

Your Privacy

FederalContractorRegistry.com is committed to your privacy and takes it very seriously.  Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

Information We Collect

Generally, you control the amount and type of information you provide when you use our FederalContractorRegistry.com.

Visitors to FederalContractorRegistry.com can find our more about us and what we do.  As a Visitor, you are not required to provide us with any Personally Identifiable Information.

However, if you decide to become a Member of FederalContractorRegistry.com, you will provide at least some Personally Indentifiable Information to us in order for us to provide you with our Service.   As a Member, we collect your Personally Identifiable Information in the following ways:

At Registration

We collect your name, email address, phone number, and credit card information, along with your business information, at the time of registration.

Online and Offline Forms

There may be places on FederalContractorRegistry.com where you fill out online forms or download printed forms to fill out and email/fax to us.  The information you enter into these online forms will likely contain information that would be considered personal or related to your business.

Computer Information Collected

When you visit FederalContractorRegistry.com, or any website for that matter, there is certain amount of computer information that is automatically collected by the interaction of your web browser with the website that is typically considered Non Personal Information.  This includes the following:

Cookies

We use Cookies to identify which areas of FederalContractorRegistry.com you have visited, so the next time you visit, we can better personalize FederalContractorRegistry.com to your needs.  Most web browsers can be set to disable the use of Cookies.  However, if you disable Cookies, you may not be able to use certain functionality on our FederalContractorRegistry.com correctly or at all.  We never place Personally Identifiable Information in Cookies.

Web Beacons

We may also use a technology called, web beacons, to collect general information about your use of FederalContractorRegistry.com and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails.  Our Web Beacons are not used to track your activity outside of FederalContractorRegistry.com.  We do not link Non Personal Information from Web Beacons to Personally Identifiable Information without your permission.

Automatic Information

Finally, just by browing FederalContractorRegistry.com, we automatically receive certain types of information such as the URL of the website from which you entered FederalContractorRegistry.com.  We also receive the website to which you’re headed when you leave FederalContractorRegistry.com.  We also receive the IP address of your computer/proxy server that you use to access the Internet, your Internet service provider name, web browser type, and computer operating system.  We use all of this this information to analyze trends among our Users to help improve FederalContractorRegistry.com.

 

How We Use Your Information

We use the information we receive from you as provided below:

Website Communications

When we communicate with you about FederalContractorRegistry.com, we may use the email address, phone, and/or fax you provided when you registered for our Service.  We may also send you emails or faxes, or even call you to inform you about changes or service messages regarding our FederalContractorRegistry.com.  Finally, we may also send you emails with promotional information about us or our newsletter, unless you have opted out of receiving such information.  You can change contact preferences at any time through the Account & Settings Tab on FederalContractorRegistry.com.  While you can opt-out of promotional messages, you cannot opt-out of receiving service messages.

Customizing Our Content

We may also use the Personally Identifiable information you provide to us along with any computer information we receive to customize your experience on FederalContractorRegistry.com.

Sharing Information with Affiliates and Other Third Parties

Unless you opt out of such sharing, we do share some of your Personally Identifiable Information with third parties for marketing purposes.  We also provide your Personally Identifiable Information to affiliates that provide services to FederalContractorRegistry.com such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

Promotions and Newsletter Mailing List

When you become a Member, we may automatically add you to our promotions and newsletter mailing list.  If you no longer wish to be on our mailing list, you can always opt out of further such emails from us.   Please remember that such opt-out doesn’t affect emails related to your account (i.e. billing) or general information and updates about FederalContractorRegistry.com.

 

Legally Required Releases of Information

FederalContractorRegistry.com may have need to disclose your Personally Identifiable Information information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Service; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of FederalContractorRegistry.com, our Users, employees, and affiliates.

 

Disclosures to Successors

If FederalContractorRegistry.com is acquired or merges, in whole or in part, to another entity that would become responsible for providing FederalContractorRegistry.com to you, we would have the right to transfer your Personally Identiable Information to such entity and that entity would have the right to use your Personally Identifiable Information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by such entity.

 

Protecting Your Child’s Privacy

We follow the United States’ Children’s Online Privacy Protection Act (COPPA).  Even though our Service is not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access FederalContractorRegistry.com.  We do not knowingly collect Personally Identifiable Information from a child; however, you acknowledge that we cannot accurately verify the age of our users nor do we have any liability to do so.  If you are parent or legal guardian who suspects their child is attempting to use FederalContractorRegistry.com, please contact us immediately to remove your child’s information.  We may ask you to provide identification to confirm that you are indeed the child’s parent or legal guardian.  If you are under the age of 18, please do not attempt to use FederalContractorRegistry.com unless you have your parent’s permission.

 

Links to Other Websites

FederalContractorRegistry.com will likely contain links to other websites.  FederalContractorRegistry.com has no control of such websites and you agree that these websites are not under our control and are not subject to our Privacy Policy.  These websites will likely have their own privacy policies.  We have no responsibility for these websites and provide links to these websites solely for your convenience.  You acknowledge that your use and access of these websites is solely at your own risk.  It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personal information.

 

Our Email Policy

FederalContractorRegistry.com and our affiliates fully comply with the CAN-SPAM Act as enacted in the United States.  You can always opt out of receipt of further email correspondence from FederalContractorRegistry.com and/or our affiliates.

 

Our Security Policy

FederalContractorRegistry.com was constructed using industry standard encryption and authentication tools to protect your Personally Identifiable Information.   When we collect your Personally Identifiable Information through FederalContractorRegistry.com, we encrypt this information and attempt to prevent unauthorized access to it by using industry standard technologies, such as encryption software, routers and firewalls.  Unfortunately, due to the nature of the Internet, we cannot completely guarantee that your Personally Identifiable Information is completely protected.  You should always log out of FederalContractorRegistry.com when not in use, especially if you are sharing a computer with someone else or are using a public computer.

 

Payment Sources

You will have to provide a payment source (i.e. credit card) to become a Member of FederalContractorRegistry.com.  You understand that we use third-party billing providers to process your payment source for providing FederalContractorRegistry.com to you.  We work such providers to insure your payment source information is protected, and we will actively protect your payment source information while it’s in our possession.  However, you understand and agree that we can’t control nor can we be liable for the acts of third parties.  If you see what you believe to be fraudulent transactions regarding FederalContractorRegistry.com, please contact us immediately.   We will work with you and authorities as best we can to help resolve such issues.

 

Privacy Policy Updates

FederalContractorRegistry.com reserves the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. We will also change the "Last Updated" date at the beginning of this Privacy Policy.  Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

 

Questions About Our Privacy Practices or This Privacy Policy

If you have any questions about our Privacy Practices or this Policy, please contact us by using the contact us request form (link) or by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Definitions

"Non Personal Information" is information that is not personally identifiable to you and we automatically collect when you access our Website with a web browser.

"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you with products and services.  Personally Identifiable Information may include information such as your name, address, country of origin, phone number, email address, credit card information, and other related information that you provide to us or that we obtain about you.

The terms “us” or “we” or “our” refers to FederalContractorRegistry.com, the owner of this Website.

A “Member” is someone who has registered with our Website to use our Service.

“Service” refers to the service that you can signup to use through our Website.

A “Visitor” is someone who browses our Website, but hasn’t become a Member.

A “User” is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, audio, video, and data offered through our Website, whether free to all or part of our paid Service, whether originating from us or from our Users, are collectively known as our “Content”.

 

 

 

 

Contact Us

If you have any questions regarding our service, please don't hesitate using the contact us form or by calling us at 1-800-985-7658. Our normal business hours are from 9AM PST to 6pm PST.

 

CONTACT INFORMATION

General Information/New & Prospective Clients:

CALL: 1-800-985-7658, Press 2

 

Customer Service/Existing Clients:

CALL: 1-800-985-7658, Press 3

EMAIL:customerservice@ccrorca.com

 

Send all completed forms to:

FAX: 1-202-568-6401 or

EMAIL:inbound@ccrorca.com.

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